What is a 'management company', what do they do, and how do I reach them?
What is a homeowner's association?
What are the CC&Rs?
What are the Bylaws?
What is the Board of Directors?
Are there any other rules?
Are Board Meetings open to all residents? If so, where and when are they held?
If I want to serve on a committee, how do I find out what committees are active and how I can get involved?
What is my assessment?
How is the amount of my assessment determined?
Will my assessment go up?
What happens if I don't pay my assessment?
So many homeowners come to our meetings that by the time we get to the business section of the meeting we are tired and rushed. What can we do? - Ted O.
I recommend that the board begin to set the stage by clearly publishing the following on the top of the agenda:
In accordance with CA SB 528, WMD must post the agenda for Open Session meetings (4) days prior to an open session meeting. The main points are as follows:
- 1. The board must post the subjects that are on the agenda.
- 2. Homeowners may bring up items not on the agenda and the board/management may respond, but cannot act on an item not on the agenda unless it is an emergency that arose after the agenda was distributed.
- 3. Boards may refer informational matters and administrative tasks to its manager or staff.
Next, schedule the Homeowners Forum on the agenda. There are pros and cons to doing it at the beginning or end of the meeting, so that is an individual board’s preference.
Be sure to set a time limit for the forum (usually 30 minutes) and for individual comments (three minutes).
It is best to have “Homeowner Forum-Request to Speak” forms available and an Attendance sheet, asking each attendee to sign in when they arrive.
Following these steps sets a tone of professionalism for the meeting (similar to a City Council meeting), and lets the homeowners know that the comments will be heard, but in an orderly and controlled fashion.